Comprehensive Harmony Services
We provide tailored solutions and specialized services that cater to the specific requirements of our customers, delivering value and excellence.
Key Features
- Hardware maintenance and immediate replacement.
- On-site and remote maintenance (remote support coverage).
- Dedicated on-site technician (Facility Management Services).
- Software support and patch management.
- Basic remote monitoring and end-user training.
Benefits
- Timely support and enhanced customer satisfaction.
- Expedited emergency response and part replacement.
- Minimized downtime and increased productivity.
- Customized response times to meet diverse customer needs.
Support Options
- On-site support.
- Remote support.
- Customized support plans.
Advantages
- Proactive maintenance.
- Rapid issue resolution.
- Expert technical support.
- Enhanced system performance and reliability.
Harmony's Exclusive & Flexible Service Packages
- 1, 3 and 5 Years packages with multiyear discounts
- On-site labour for software and hardware support
- Proactive on-site service: firmware & software uploads,
- Preventative maintenance with database backup
Exclusive Benefits
- Flexible 1, 3 and 5 Years packages with multiyear discounts
- On-site labor for software and hardware support
- Proactive on-site service
- Firmware and software uploads
- Preventative maintenance
- Database backup
Advantages
- Customized support plans
- Priority service
- Reduced downtime
- Enhanced system performance and reliability
Peace of Mind
- With Harmony's service packages, you can trust that your systems are well-maintained and supported, ensuring business continuity and optimal performance.
